Last updated: March 2026
Introduction
Ghost Mobile Kitchen ("we," "us," "our," or "Company") operates ghostmobilekitchen.com (the "Site"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.
Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our Site. By accessing and using our Site, you signify that you have read, understood, and agree to be bound by all the terms of this Privacy Policy.
1. Information We Collect
We collect information in the following ways:
- Information You Provide Directly: When you fill out our booking request form, chef application form, or contact us, we collect your name, email address, phone number, and any other information you voluntarily provide.
- Booking & Application Data: For booking requests, we collect event details, date preferences, guest count, and event description. For chef applications, we collect your experience level, cuisine specialty, social media links, and portfolio information.
- Automatically Collected Information: When you visit our Site, we automatically collect certain information about your device, browsing behavior, and interactions with the Site, such as IP address, browser type, pages visited, and time spent on pages.
- Cookies: We use cookies and similar tracking technologies to enhance your experience and analyze Site usage.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To process booking requests and coordinate event logistics
- To review and respond to chef applications
- To communicate with you about your booking, application, or inquiry
- To send you updates, newsletters, or promotional information (if you opt in)
- To improve and optimize our Site and services
- To conduct analytics and understand how users interact with our Site
- To comply with legal obligations
- To detect, prevent, and address fraudulent activity or security issues
3. Third-Party Services
We use third-party service providers to assist us in operating our Site and conducting our business:
- WP Mail SMTP: We use WP Mail SMTP to send transactional emails related to your bookings and applications.
- Analytics Services: We use Google Analytics and similar tools to understand Site traffic and user behavior. These services may collect and process data about your visits.
- Hosting & Infrastructure: Our Site is hosted on secure servers. Your data may be processed by our hosting provider.
These third-party providers are obligated to maintain the confidentiality and security of your information and are prohibited from using it for purposes other than providing services to us.
4. Cookies & Tracking
We use cookies to enhance your experience on our Site. Cookies are small files stored on your device that help us remember your preferences and track your interactions. We use both session-based and persistent cookies.
You can control cookie settings through your browser preferences. However, disabling cookies may affect the functionality of our Site.
5. Data Security
We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. This includes:
- Secure SSL/TLS encryption for data in transit
- Secure storage of sensitive information
- Limited access to personal information on a need-to-know basis
- Regular security audits and monitoring
However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
6. Your Rights & Choices
Depending on your location, you may have the following rights:
- Access: You have the right to access the personal information we hold about you.
- Correction: You can request that we correct inaccurate or incomplete information.
- Deletion: You can request that we delete your personal information, subject to legal obligations.
- Opt-Out: You can opt out of promotional emails by clicking the unsubscribe link in our communications.
To exercise any of these rights, please contact us using the information below.
7. Contact Information
If you have questions about this Privacy Policy or our privacy practices, please contact us:
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by updating the "Last Updated" date and posting the revised Privacy Policy on our Site. Your continued use of the Site constitutes your acceptance of the updated Privacy Policy.
