Terms of Service

Please read these terms carefully. By accessing and using Ghost Mobile Kitchen, you agree to be bound by these terms.

Last updated: March 2026

1. Acceptance of Terms

By accessing and using the Ghost Mobile Kitchen website (ghostmobilekitchen.com) and our services, you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, you may not use our Site or services.

We reserve the right to modify these terms at any time. Your continued use of the Site following the posting of revised terms means that you accept and agree to the changes.

2. Service Description

Ghost Mobile Kitchen operates a food truck booking platform that connects event planners and customers with professional chefs and a fully-equipped mobile kitchen. Our services include:

We facilitate connections between chefs and clients but are not responsible for the quality of food, service, or conduct of individual chefs.

3. Booking & Reservation Policy

Booking Process

To request a booking, you must submit your event details through our online form, including date, location, event type, and estimated guest count. Your booking request is not confirmed until we send you a confirmation email.

Booking Confirmation

After submitting a booking request, our team will review your inquiry and contact you within 24 hours to discuss availability, pricing, and confirm the booking. A booking deposit or advance payment may be required.

Cancellation Policy

Cancellations made 30 or more days before the event are subject to a small administrative fee (if applicable). Cancellations made 15-29 days before the event forfeit 50% of the total booking cost. Cancellations made less than 15 days before the event forfeit the entire booking cost. In cases of emergencies or unforeseen circumstances, contact us directly.

Rescheduling

Rescheduling requests must be made at least 21 days before the original event date. Rescheduling is subject to chef and truck availability.

4. Limitation of Liability

To the fullest extent permitted by law, Ghost Mobile Kitchen and its owners, operators, and staff shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business interruption, arising out of or related to:

Our total liability to you shall not exceed the amount you paid for the booking or service in question.

5. Chef & Service Provider Conduct

We strive to work with professional, reliable chefs who maintain high standards of conduct and food safety. However, chefs and service providers are independent contractors and not employees of Ghost Mobile Kitchen.

You assume all risk associated with engaging a chef through our platform. We recommend:

If you experience issues with a chef's service or conduct, please contact us immediately at [email protected] or (317) 578-3278.

6. Intellectual Property

All content on Ghost Mobile Kitchen, including text, graphics, logos, images, and software, is the property of Ghost Mobile Kitchen or its content providers and is protected by copyright and other intellectual property laws.

You may not reproduce, distribute, transmit, display, or otherwise use any content without our prior written permission. Unauthorized use may violate copyright, trademark, or other laws.

7. User Responsibilities

When using our Site and services, you agree to:

8. Disclaimer of Warranties

Ghost Mobile Kitchen provides the Site and services on an "AS IS" and "AS AVAILABLE" basis without warranties of any kind, express or implied. We do not warrant that:

9. Indemnification

You agree to indemnify and hold harmless Ghost Mobile Kitchen, its owners, operators, and staff from any claims, damages, losses, or liabilities arising from:

10. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of the State of Indiana, without regard to its conflicts of law principles. You agree to submit to the exclusive jurisdiction of the courts located in Indianapolis, Indiana.

11. Contact Information

For questions about these Terms of Service or to report issues, please contact us:

12. Severability

If any provision of these Terms of Service is found to be invalid or unenforceable, that provision shall be modified to the minimum extent necessary to make it valid, or if not possible, it shall be severed. The remaining provisions shall remain in full force and effect.